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DMC
 Post subject: Account Startup Problem
PostPosted: Sun Feb 03, 2008 5:42 pm 

Joined: Sun Feb 03, 2008 5:38 pm
Posts: 2
HI

I've tried to register an account for the Obsidian shard under the account username "Digger", however, I have received no email giving the password to my email address. I've waited a number of days for this (3 or 4, I suppose) and would like to find out if I've been overlooked or what to do in order to fix the problem.

regards,
DMC
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Mordred
 Post subject:
PostPosted: Sun Feb 03, 2008 7:12 pm 

Joined: Fri Apr 28, 2006 7:41 am
Posts: 1386
Bot Check: GAMER
Location: Brazil
i hope someone will sort it =D

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SoM
 Post subject:
PostPosted: Sun Feb 03, 2008 7:46 pm 

Joined: Mon Jan 21, 2008 7:44 pm
Posts: 268
Location: Toronto, Canada
go to the account link and click on lost password
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DMC
 Post subject:
PostPosted: Sun Feb 03, 2008 10:45 pm 

Joined: Sun Feb 03, 2008 5:38 pm
Posts: 2
SoM wrote:go to the account link and click on lost password
Yes, the account is not found, and yet if I try to register the account I get this message: "The email is already in use for another account, please try another one." I don't know how can both be true simultaneously, but there we go.
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kingblacktorn
 Post subject:
PostPosted: Sun Feb 03, 2008 11:32 pm 
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Joined: Sat Sep 25, 2004 10:19 pm
Posts: 3197
Bot Check: GAMER
Currently the Emailing System for lost password is a bit broken. You would have to pm a gm to get a acc or someone have a old one to spare.
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SoM
 Post subject:
PostPosted: Mon Feb 04, 2008 8:43 am 

Joined: Mon Jan 21, 2008 7:44 pm
Posts: 268
Location: Toronto, Canada
DMC wrote:
SoM wrote:go to the account link and click on lost password
Yes, the account is not found, and yet if I try to register the account I get this message: "The email is already in use for another account, please try another one." I don't know how can both be true simultaneously, but there we go.
i had the same problem last night, make sure your name is not case sensitive
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Elephander
 Post subject:
PostPosted: Mon Feb 04, 2008 4:31 pm 

Joined: Mon Sep 03, 2007 12:52 pm
Posts: 300
Location: Portland, OR
the name is never key sensitive. ur username will be all lower case no matter how u wrote it.

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kingblacktorn
 Post subject:
PostPosted: Mon Feb 04, 2008 5:55 pm 
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Joined: Sat Sep 25, 2004 10:19 pm
Posts: 3197
Bot Check: GAMER
does anyone listen? emailing system is currently broken Bob and BB working on fixing it.
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SoM
 Post subject:
PostPosted: Thu Feb 07, 2008 8:31 pm 

Joined: Mon Jan 21, 2008 7:44 pm
Posts: 268
Location: Toronto, Canada
kingblacktorn wrote:does anyone listen? emailing system is currently broken Bob and BB working on fixing it.
its been fixed, i got my account to work...

lower case / case sensitive = dont use capital letters

i've been on for over a week now.
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bobbycacks
 Post subject:
PostPosted: Thu Feb 07, 2008 10:30 pm 

Joined: Wed Feb 06, 2008 3:04 pm
Posts: 1
I am also having this problem...I know the account is there but my email wont recieve mails from the obsidian shard. I sent a pm to one of the admins day or two ago....still nothing...
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alega
 Post subject:
PostPosted: Fri Feb 15, 2008 3:03 am 

Joined: Fri Feb 15, 2008 2:20 am
Posts: 5
Hi, i am having same problem, tried doing it a few times even with my brother to make his own account but no luck.
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